Tidio

Tidio is a customer communication platform that combines live chat, AI chatbots, and email in a single interface, designed specifically for the needs and budgets of small and medium-sized businesses. Its Lyro AI agent handles routine customer enquiries automatically — answering product questions, processing refunds, and checking order status — with a conversational quality that rivals enterprise tools. Over 300,000 businesses use Tidio to provide 24/7 support coverage without a large support team.